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As a convenience to our patients we are happy to file your insurance for you. Please remember that your insurance coverage is a contract between you and the insurance company. We cannot guarantee your coverage.
Please familiarize yourself with your individual plans, policies and insurance benefits. It is your responsibility to pay co-pays, co-insurance, deductibles or any balance not paid by your insurance company. Some companies pay fixed allowances for certain procedures while others pay a percentage of the charge.
Co-Pays
Most insurance cards list the amount of co-pay due at each visit. We collect the co-pay at the time you check in.
Deductibles
Please be aware of your annual deductible and whether or not you have met it. If you have an extremely high deductible and cannot pay it all at once, we are willing to work with you to make payment arrangements.
Billing
Once our claim has been sent to the insurance company, they send you a copy of your explanation of benefits (EOB) in addition to the one they send our office. It clearly notes what they paid the doctor; co-pays, co-insurance, deductibles, discounts and adjustments. After we receive our EOB, we will then bill you for any remaining “patient responsibility.”
Past-Due Accounts
Due to increased postage, printing costs, and staff time … we will only send you three statements prior to referring your account to a collection agency. We would much rather work with you, so please be prompt in paying your bill or contacting us if you need to make payment arrangements. If we must refer your account to a collection agency we will add a 30% surcharge to your balance.
Methods of Payment
We accept VISA, MasterCard, personal checks, and cash. There is a fee of $35 for any checks returned by your bank.
Self-Pay
For the initial self-pay visit, we collect the consultation fee in full prior your seeing the doctor. For subsequent follow-up appointments we are happy to apply a 25% self-pay discount, but payment is due in full at the time of the visit. If you are self-pay, please let us know ahead of time so that we may give you a complete breakdown of anticipated charges before services are rendered.
Auto Accidents
We do NOT handle auto-accident insurance. If you need to see the doctor as a result of an auto-accident, we require payment up front as per our self-pay policy. We will then give you a receipt which you can submit for reimbursement to the auto-insurance company handling it.
Workman’s Comp
We primarily do court-ordered Independent Medical Examinations. However, we will occasionally see pre-approved workman’s compensation cases. All approvals must be secured before the initial appointment.
Questions?
For questions regarding insurance, billing and payment plans please call:
Adair Caldwell
(918) 743-2882 x 203
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